St. Vincent and the Grenadines Port Authority (SVGPA)

The St. Vincent and the Grenadines Port Authority (“SVGPA,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of any personal information you may provide while using our website: [https://www.svgpa.com] or any subdomains thereof.

This Privacy Policy outlines how we collect, use, store, and protect your information.

1. Information We Collect

We may collect both personal and non-personal information when you interact with our website.

a. Personal Information (only if voluntarily provided)

• Name
• Email address
• Telephone number
• Job title and company/organization
• Information submitted through contact or service request forms

b. Non-Personal Information

• IP address
• Browser type and version
• Operating system
• Date and time of access
• Pages visited and referring URLs
• Site interaction data (via cookies or analytics tools)

2. How We Use Your Information

We may use the information collected to:

• Respond to inquiries or service requests
• Process applications or forms submitted through the website
• Improve the functionality, content, and security of our website
• Analyze website traffic and usage patterns
• Comply with legal or regulatory obligations

3. Cookies and Analytics

Our site may use cookies and third-party analytics services (e.g., Google Analytics) to enhance your browsing experience and collect usage statistics.

You may disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website.

4. Information Sharing

We do not sell or rent personal information to third parties. We may share your information only:

• With authorized SVGPA personnel or departments for operational purposes
• With external service providers under strict confidentiality, solely for website functionality or maintenance
• When required by law, court order, or government regulation

5. Data Protection and Security

We employ reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

6. External Links

Our website may contain links to external websites. SVGPA is not responsible for the content or privacy practices of third-party sites. We encourage users to read their respective privacy policies.

7. Children’s Privacy

This website is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.

8. Your Rights

You may request:

• Access to your personal data held by SVGPA
• Correction of inaccurate data
• Deletion of your personal information (where applicable)

Requests may be sent to: privacy@svgport.com

9. Updates to This Policy

SVGPA reserves the right to update or revise this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

St. Vincent and the Grenadines Port Authority
Upper Bay Street, Kingstown, St. Vincent

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